GUINNESS WEBSTORE UK IS CHANGING
We are working to deliver an exciting new e-Commerce platform for Guinness fans worldwide, giving you access to curated collections, limited edition products and more.
This website is no longer active; however, you can still explore and enjoy the World of Guinness through our official partners and resources below!
Frequently Asked Questions
I have recently made an order. Will it still be delivered?
Our online store closed on 3rd February 2026 at 12pm GMT. All orders placed before this time will be fulfilled as normal. Use your confirmation email's tracking link or contact us with your order number.
Can I return my Guinness webstore purchase?
Find the returns policy
Can I still use my gift card?
If you have a valid Guinness Webstore gift card, please contact us for assistance at support@guinnesswebstore.co.uk.
Why has the Guinness Webstore shut down?
We are working to deliver an exciting new e-commerce platform for Guinness fans worldwide, giving you access to curated collections, limited edition products and more. Keep an eye on our social media channels for news. Find us at @GuinnessGB on Instagram.
I have a MicroDraught related question, what should I do?
Please contact support@guinnesswebstore.co.uk
I'm still being part of MyGuinness?
Yes, your MyGuinness subscription is not affected
Where can I buy your products now?
Please find some options below
What happens to my account information?
Find on this link the Diageo Privacy Centre
How do I reach customer support?
For further assistance, please contact us at support@guinnesswebstore.co.uk.
Monday to Friday: 9:00 AM – 8:00 PM
We aim to respond to all messages within 4 hours during our operating hours.
Official Guinness Merchandise
To buy Guinness Official Merchandise
Other Guinness Resources
Customer Service
support@guinnesswebstore.co.uk
Monday to Friday: 9:00 AM – 8:00 PM
We aim to respond to all messages within 4 hours during our operating hours.